Shipping Policy
Shipping Information
We will ship your purchase from our USA International Warehouses location 2-3 business days after checkout for in-stock item(s), pending payment authorization and processing time. Your order will typically arrive within 3-7 business days after it is shipped, depending on your shipping location.
Order changes or cancellations cannot be guaranteed once the order is in process or has shipped. Please contact our customer service team immediately at @Hawkwellonline during our business hours for further assistance with any changes or cancellations.
All delivery estimates are pending credit approval, merchandise availability, shipping method, and weather conditions.
We reserve the right to cancel any orders. In the event an order is cancelled, an email notification is sent to advise of the cancellation reason and status.
ESTIMATED SHIPPING TIMES
- Receiving time = Processing time +Shipping time.
- 1) Processing time: 2-3 Business Days
- 2) Shipping Time
| Shipping Methods | Order Amount | Freight (USD) |
| Expedited Shipping(2-3 Business days) | $0.00 and up | $15 |
| Free Shipping(5-7 Business days) | $0.00 and up | Free |
Note: The shipping time will be affected by public holidays, destination countries (especially shipping addresses outside USA or UK), bad weather and international couriers.
Free Shipping
Free shipping is available for orders shipped within the contiguous United States only; it is not available for international orders and non-contiguous states/territories.
I GLADLY ACCEPT RETURNS AND EXCHANGES
- Custom or personalized orders